Privacy Policy

Effective Date: 01 April 2025
Website: https://urauthentic.com

UrAuthentic (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with South African law.

  1. Information We Collect

We collect the following personal information when you use our site or place an order:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (processed securely via third-party providers)
  1. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send transactional updates (order confirmation, delivery notices)
  • Improve our services
  1. Third-Party Services

We use third-party tools and services such as:

  • Payment gateways
  • Courier services (Courier Guy)
  • Analytics services (e.g., Google Analytics)

These third parties have their own privacy policies and data handling practices.

  1. Cookies

Our website uses cookies to enhance user experience and monitor site performance. You can manage cookie preferences in your browser settings.

  1. Data Security

We implement industry-standard security measures to protect your personal information.

  1. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at [email protected].

  1. Contact Us

For privacy-related inquiries, please email [email protected].

 

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